Welcome to the Rounded Digital Help Center!
The Rounded Digital Help Center brings all your interactions with our support team into one place, so communication is seamless, personal, and efficient — which means our team can be more productive and effective when you need it most.
Beyond the obvious benefits that come as a result of better communication, you can also browse the growing list of resources in our knowledge base, where we provide the answers to our most common questions and share valuable bits of information that can help you grow your business.
To get started, take a moment to create an account and get logged in for the first time. Once you've logged in, you can access your ticket history and check the status of any open tickets from the activities panel.
Here are some helpful links to get you started:
- How to create an account and reset your password
- How to request support through our primary support channels
- How to track support requests and view tickets
Planned Features and Enhancements
You can look forward to a wide range of new features and enhancements included in future releases of the Help Center, some of which are already in the works.
- Knowledge Base Articles — On an ongoing basis, we will continue to expand the resources available to you within the Knowledge Base. Request a tutorial or recommend a topic by giving us your feedback!
- Support Ticket Ratings — Rate tickets after they have marked "solved."
- Community Discussions — Community Discussions connect people and companies within our network through a variety of discussion-based topics.
- Chat Support — With Chat Support, users will have the ability to create a support ticket by initiating a chat with our support team.
- Phone Support — With Phone Support, users will have the ability to create a support ticket by dialing our support team by phone.
Give us your feedback
We would love to hear about your experience using the Rounded Digital Help Center. Request a feature, let us know how we can improve, or tell us what you like by emailing us at firstname.lastname@example.org.